![]() ![]() I am disgusted by the way Amazon deliberately facilitates fraud on its platform and I will be reporting this to Police Action Fraud also. Why do Amazon allow buyers to abuse the feedback system to extort sellers and obtain free products by fraudulent means? This will not be tolerated and I will be reporting this criminal to Police Action Fraud. ![]() Buyer is now impling to leave negative feedback if I do not refund. Obviously none of that is good enough and its all my fault. I provided a link to the RM Redelivery page and offered to arrange this for them if they need help. I have advised the buyer the product must be returned before a refund can be processed and explained that if the delivery is missed then they can easily collect it or arrange another delivery online with royal mail. Obviously a refund cannot be authorised because the order is already in transit. I received a message from amazon telling me to refund. Within minutes of despatch confirmation the buyer contacted amazon complaining that they will not be present at the address to sign for and receive the delivery and demanded a refund on the delivery date They Selected! I posted the order to the address provided by the buyer on the order ON Time on Mon, by secure Next Day delivery and entered the tracking number to the order. Delivery dates and information are clearly displayed to the buyer at checkout. They ordered on Sun,, 12:43 GMT and selected Premium One Day Delivery for delivery on Tue. A Customer is demanding a refund for a Premium order just after despatch was confirmed when order is already in transit:
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